Recent cases of infection control lapses in dentistry

In the past on this site cases of possible and confirmed infection control lapses have been discussed. See the posts Infection Control Lapse in Hawaii at VA Dental Clinic, More Dental Patients Warned of Potential HIV and Hepatitis Exposure in Pennsylvania, and Acquiring Hepatitis C at the Oral Surgery Office. Such lapses can potentially result in acquired infections such as HIV, hepatitis B, or hepatitis C along with respiratory infections or the flu. Recently in late 2019, two separate reported potential cases of infection control lapse have occurred. The first case occurred in Oregon where a dental clinic admitted to using improperly sterilized instruments in November for six patients. The health care provider who manages the dental clinic sent out confidential letters to the six patients informing them of the incident and offering to pay for blood tests for them … Read more

Music to Listen to After Wisdom Teeth Surgery: 2020 Edition

Over the last few years on this blog, to kick off the new year, a post has been made about music to listen to after having wisdom teeth surgery. It can take days to recover, so you have some down time and need something to do. Naturally, there are other ways besides listening to music you could use to occupy your time after the surgery such as to read books or watch TV; however, this post is to give music recommendations you can easily listen to on YouTube. So far, eight posts in the past have appeared on this site providing recommendations for music to listen to after wisdom teeth surgery has been made. To recap these are YouTube Musicians Rock and Roll Songs Jazz Songs Christian Music Gangnam Style 2013 Edition 2018 Edition 2019 Edition New music is always … Read more

Oral Surgeon Ordered to Pay $517,000 for Hit and Run Dentistry

In November 2019, an oral and maxillofacial surgeon in New Jersey had his license revoked by the New Jersey State Board of Dentistry and was ordered to pay roughly $517,000 in penalties, costs, and restitution to patients. The oral surgeon was said to have engaged in “hit and run dentistry” that had harmful consequences for many patients. The New Jersey State Board of Dentistry ordered the oral surgeon to pay civil penalties totaling $138,500; restitution totaling $75,041.22 to fifteen patients; and aggregate costs and attorneys’ fees of $303,856.22. New Jersey Attorney General Gurbir S. Grewal said “…revolving-door dentistry that puts practitioners’ financial gain ahead of patient health and safety erodes public trust and undermines the integrity of the entire profession. That’s why it’s important for the Board to take decisive action in cases like this one, and we are pleased that … Read more

Man Ends His Own Life Dealing with Wisdom Tooth Pain

Recently a 38 year year old man took his own life while he was waiting to have a wisdom tooth removed. This occurred in Southampton in England in April 2019. The man had been on a waiting list on the National Health Service (NHS) to have his wisdom tooth extracted. He came down with a severe toothache in January 2019 and saw a dentist. After seeing the dentist the man began to take large amounts of painkillers. His mother began to save up money so they could afford private treatment for the extraction. At the time of the death it was estimated the mother had saved about 900 British Pounds  of the 1,500 British Pounds needed for surgery. In the weeks leading up to the death the co-workers of the man said he was always asking to work overtime. After his … Read more

Improving the Dental Care Customer Experience

Everyone knows that the vast majority of patients do not like going to the dentist. In fact many people are afraid of the dentist and won’t even go when there is a problem. Therefore, it is important that dentists focus on the customer experience to create customer success and have patients keep coming back. Having positive outcomes for patients can lead them to refer their friends and family to the practice. Dentist should consider questions such as “are our customers happy?” and “do we provide quality care?”. Below are some ways to improve the customer experience for dentists that will lead to better outcomes for patients and for dentists: 1. Stay in Touch Even though you may have a dental patient, it is important to continue to cultivate that relationship. After they leave the dental office you may consider calling … Read more