What Makes the Best Dentists?

There’s plenty of dentists to choose from and we know that finding the best one can be quite difficult. Dental health is not a matter that can be taken for granted and you need to know that your dentist will efficiently see to your needs. A good dentist will be concerned for his patients well being and will focus on it. A good dentist is also honest and won’t try and get you to buy all unnecessary dental treatments and products. After all he’s a dentist, not a salesman. You Should Feel Safe In Your Dentist’s Office: In a dentist office, it’s easy to feel vulnerable. Dentists see everything in your mouth, and regardless of what you’ve told them, they can tell how often you’re brushing, flossing and rinsing with mouthwash. When you have to undergo a procedure, from tooth extractions … Read more

It may be impossible to remove all bacteria from dental equipment

A few stories have appeared in articles in recent years where someone has gotten an infection at an oral surgeon or dentists office due to unsafe practices. See for example https://blog.teethremoval.com/unsafe-injection-practices-plaque-u-s-outpatient-facilities/. This has occurred when a lapse in following proper infection control practices has occurred. However, even when proper protocols are being followed at dental offices it may still be possible to come down with an infection (although rare). This is supported by a new study in the Journal Water Research titled “Efficacy of dental unit waterlines disinfectants on a polymicrobial biofilm.” The study reveals that disinfectants recommended by companies that manufacture dental unit water lines don’t actually shift all the bacteria in the lines, which means the water lines are never completely clean. The dental water lines are used by dentists to keep their dental equipment, which is always … Read more

Should Patients Be Told Of Trainee Role in Their Surgery?

An interesting article titled “Should Patients Be Told of Resident Role in Their Surgery?” appears in the Journal of Oral and Maxillofacial Surgery written by James R. Hupp (2015, vol., 73, pp. 2071-2073). The article discusses how early July is the beginning of a new academic year in most hospital-based medical and dental residency programs. During this time many new doctors obtain clinical education. Hospital based dental residency programs often involved a lot of surgical procedures. The article questions if patients should be told of the residents potential role (and lack of experience) in their own surgery. The saying goes that one should try to avoid going to the emergency room or have surgery the first week of July or even all of July. The common thought is that the large amount of new trainees increases the chances of patient problems. In actuality, most first-year residents are given limited or … Read more

Should a Dentist Work While They are Sick?

An interesting article titled “Ethical concerns of working while ill,” appears in the Sept. 2015, issue of JADA (vol. 146, no. 9, pp. 711-712). The article talks about a dentist who over a period of a few days got progressively sicker. The article questions whether or not he should work or take time off until he gets over the illness. The article discusses a NSF International survey of workers that says 26% of all workers go into work when sick. The article says that 42% of Americans  work while sick. The article states that dentists have an obligation to do no harm to their patients. If they report to work while sick and are treating older patients who have increased risk of getting pulmonary illness this can be a problem. The article states that dentists also need to provide a certain … Read more

The Importance of Reputation Management for Dentists

The dental malpractice law field is alive with some companies encouraging patients to sue dentists. It is possible for dentists to have as many as three or more complaints lodged against them at a single time. This causes stress to dentists and dampens the quality of care provided for patients. Whilst we can’t, unfortunately, change the culture that allows this to occur dentists can take steps to try and manage their reputation and reduce the risk to have a suit. These techniques can be used to improve customer interactions and try to mitigate any negative feelings or resentments patients may feel . So how can dentists manage their reputation more effectively? Patient Interactions The most important place to start is with patient care. With often heinously busy schedules dentists can skip over some of the niceties of patient interactions. However, when it comes to the perception of … Read more