Doctors

How to Find the Right Dentist

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Looking to get some work done on your pearly whites? Maybe you’re seeking a professional diagnosis. Perhaps it’s simply time for a routine checkup. Regardless, it’s important that you find the right partner in oral health. Not all dentists are the same, and you need to know what to look out for. They should have ample training and experience for your individual requirements. This will ensure that you have someone to rely on in the event of any aches, allergies or anxieties. Here’s how to find the right dentist. Obtain Referrals You might be searching for a dentist after moving to a new area. Consider asking the neighborhood pharmacist or nearby friends and family for recommendations. Put the word out and see what comes back. If you aren’t familiar with the locals, you can browse through online reviews or consult … Read more

What is the Better Name: Oral and Maxillofacial Surgeon or Oral and Facial Surgeon?

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An interesting article titled “What Name Best Represents Our Specialty? Oral and Maxillofacial Surgeon Versus Oral and Facial Surgeon” appears in the 2016 edition of the Journal of Oral and Maxillofacial Surgery written by Guerrero et al. (vol. 75, pp. 9-20). The article addresses if a better name than the current oral and maxillofacial surgeon exists to increase recognition of the profession by the public and other medical doctors. The professional group for oral and maxillofacial surgeons in the U.S. is the American Association of Oral and Maxillofacial Surgeons (AAOMS). This group has long been discussed on this site see for example the posts Upcoming Changes to JOMS and AAOMS in 2014 and Advocacy White Paper on Third Molar Surgery by AAOMS. In recent years AAOMS has created a website over at https://myoms.org/ to educate the pubic about the full … Read more

Recent cases of infection control lapses in dentistry

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In the past on this site cases of possible and confirmed infection control lapses have been discussed. See the posts Infection Control Lapse in Hawaii at VA Dental Clinic, More Dental Patients Warned of Potential HIV and Hepatitis Exposure in Pennsylvania, and Acquiring Hepatitis C at the Oral Surgery Office. Such lapses can potentially result in acquired infections such as HIV, hepatitis B, or hepatitis C along with respiratory infections or the flu. Recently in late 2019, two separate reported potential cases of infection control lapse have occurred. The first case occurred in Oregon where a dental clinic admitted to using improperly sterilized instruments in November for six patients. The health care provider who manages the dental clinic sent out confidential letters to the six patients informing them of the incident and offering to pay for blood tests for them … Read more

Oral Surgeon Ordered to Pay $517,000 for Hit and Run Dentistry

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In November 2019, an oral and maxillofacial surgeon in New Jersey had his license revoked by the New Jersey State Board of Dentistry and was ordered to pay roughly $517,000 in penalties, costs, and restitution to patients. The oral surgeon was said to have engaged in “hit and run dentistry” that had harmful consequences for many patients. The New Jersey State Board of Dentistry ordered the oral surgeon to pay civil penalties totaling $138,500; restitution totaling $75,041.22 to fifteen patients; and aggregate costs and attorneys’ fees of $303,856.22. New Jersey Attorney General Gurbir S. Grewal said “…revolving-door dentistry that puts practitioners’ financial gain ahead of patient health and safety erodes public trust and undermines the integrity of the entire profession. That’s why it’s important for the Board to take decisive action in cases like this one, and we are pleased that … Read more

Improving the Dental Care Customer Experience

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Everyone knows that the vast majority of patients do not like going to the dentist. In fact many people are afraid of the dentist and won’t even go when there is a problem. Therefore, it is important that dentists focus on the customer experience to create customer success and have patients keep coming back. Having positive outcomes for patients can lead them to refer their friends and family to the practice. Dentist should consider questions such as “are our customers happy?” and “do we provide quality care?”. Below are some ways to improve the customer experience for dentists that will lead to better outcomes for patients and for dentists: 1. Stay in Touch Even though you may have a dental patient, it is important to continue to cultivate that relationship. After they leave the dental office you may consider calling … Read more